During a projects quality review, the team discusses necessary changes to the current quality management plan to meet stakeholder expectations. The current plan includes product-specific items and characteristic, but is missing a vital aspect. What should the project manager do to complete the quality management plan?

在項(xiàng)目的質(zhì)量審查期間，團(tuán)隊(duì)討論了對當(dāng)前質(zhì)量管理計(jì)劃的必要變更，以滿足相關(guān)方的期望，目前的計(jì)劃包括特定產(chǎn)品的事項(xiàng)和特征，但缺少一個(gè)重要方面。若要完成質(zhì)量管理計(jì)劃，項(xiàng)目經(jīng)理應(yīng)該怎么做？

A.Evaluate the delivery team’s performance評估交付團(tuán)隊(duì)的績效

B.Assess the product’s performance評估產(chǎn)品的性能

C.Consider the product grade考慮產(chǎn)品等級

D.Analyze the value provided to the customer分析提供給客戶的價(jià)值

信管網(wǎng)參考答案：D

信管網(wǎng)解析：

D是參考答案。題干中提到包含產(chǎn)品的特征和事項(xiàng)，立刻理解為對產(chǎn)品本身的要求已經(jīng)有所考慮。除了產(chǎn)品本身，質(zhì)量管理還應(yīng)該考慮對客戶的價(jià)值，即把“符合要求”和“適合使用”兩者結(jié)合起來考慮。參考第8章質(zhì)量管理章節(jié)中“項(xiàng)目質(zhì)量管理的趨勢和新興實(shí)踐”一節(jié)。